stop agent

so basically i cant stop the agent

Sandbox unreachable – repeated “Request timeout” / API Error

Hi HappyCapy team, I am repeatedly encountering a sandbox connection issue in one of my projects. Error message: “Request timeout. The sandbox has been unreachable and this request could not be confirmed. Please reconnect and try again.” The UI also shows: API Error Request timeout This happened multiple times yesterday (Oct 2, 2026), and clicking Continue results in the same error again. The issue occurred while the agent was running a Bash task related to video processing / FFmpeg. The last visible completed step was: “Force CFR on inputs and rerun assembly” After that, the sandbox became unreachable. I have tried reconnecting / continuing the task, but the same timeout keeps happening. Could you please check whether the sandbox instance for this project has crashed or become stuck, and whether it can be restarted/recovered without losing the existing project files? I have attached a screenshot of the error. Thank you.

I want to cancel my membership fee for this month!

I was automatically subscribed to a membership service without my knowledge, and I find this unreasonable. I want to cancel my membership fee for this month!

增加快捷指令，显示上下文剩余量

缺少/compact，/btw，/steer，/worflow等快捷指令；此外，一个session的上下文剩余量希望能显示出来。

关于调取GPT订阅的BUG

选用自身GPT订阅，SandBox会提示Skill descriptions were shortened to fit the 2% skills context budget. Codex can still see every skill, but some descriptions are shorter. Disable unused skills or plugins to leave more room for the rest.希望能够解决这个问题。

关于调取客户自己订阅的BUG

如果使用claudecode或者GPT自身的订阅，在原有Session上新建Session，则只能选用Happycapy所提供的模型，无法使用客户本身的订阅模型，希望修复这个BUG。此外，GROK订阅希望尽快接入到平台中来。

为什么收费那么贵

同样的价格，claudecode官方订阅的额度远远大于Happycapy的额度，非常的不划算。基本只有max订阅用户才能享受到claude pro会员才有的额度。是不是需要反思一下呢。

Text: Hello, I invited my friend to sign up for your app using my referral link, and he has completed the sign-up process. However, the points for the referral still aren't showing up in my account, and the message "Pending" is displayed. Please check my account and add the points I’m owed so I can upload the video I created as soon as possible. Thank you for your cooperation.

"Why can't I use the membership I purchased for a year when it hasn't expired yet? The membership expiration date is next July."

the projects can't be delete

the projects that be created , it can’t be delete，hao to deal with this problem

Weekly usage limit not reset

I am writing to report an issue regarding my account's weekly usage limit. My usage for the past week has been exhausted, but it has not been reset yet, even though the new week has already started (Beijing Time). I have tried logging out and back in, but the status remains "limit reached." Could you please help check my account status and manually reset the limit if possible? Account details: Email: [factoryonly@gmail.com] Plan: [max] Looking forward to your reply. Best regards,

Sandbox is stuck in Starting mode.

Sandbox is stuck in Starting mode. I can.t do anything

The conversation keeps reporting errors.

API Error: EIO: i/o error, close

我的任务一直失败一直重复

任务一直失败一直重复，每次点击继续实际上都是重新开始，我的token一直再被重复消耗

Why Haven't My Credits Arrived in May?

I am subscribed to the pro plan and used up my credits last month. It is already May, so why haven't the new credits been credited yet?

as a free user , i waited 1 month still it didnot give me the 350 credits

为什么今天用了大量的HAIKU模型

我今天执行了任务，用的都是opus模型，结果统计报表里一看，发现用了大量的haiku模型，用量也是到了30%，不太理解是怎么使用的？能解释一下么？是执行任务的时候自动降级了么？

Sandbox Crashed

Keep starting, tried update but all failed.

Creating new session in a desktop and choosing agent

Opening a new session with a chosen agent will pop back to capy and there is no way to switch agent. Please fix this! Thank you.

the "contact us" button is not working

there is response from the contact us button right above the feedback button, hope you guys give a email some where.